1. Overview
The ELIDZ Skills Portal ("we", "us", "our") is operated by the East London Industrial Development Zone (ELIDZ) and developed by Digital Service Invention Technologies. We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. It applies to all users — job seekers, employers, and administrators.
We Do Not Sell Your Data
Your personal information is never sold, rented, or traded to third parties for commercial purposes.
2. Data We Collect
We collect information you provide directly, information generated through your use of the Portal, and certain technical data automatically.
Personal Information
- Full name
- Date of birth
- Gender
- SA ID number (qualified applicants)
- Race / population group (EEA compliance)
- Disability status (voluntary)
Contact Details
- Email address
- Cell phone number
- Physical address
- City, province, postal code
- Emergency contact details
Professional Data
- Qualifications & certifications
- Work experience & skills
- CV / résumé documents
- Job applications & status
- Training enrolments
Usage Data
- Pages visited & time spent
- Search queries
- Job views & applications
- Login timestamps
- Device & browser type
Employment Equity Act — Section 19 Data
3. How We Use Your Data
AI Job Matching
Your skills, qualifications, and preferences power our AI matching engine to connect you with relevant opportunities.
Notifications
We send application updates, interview invitations, and relevant job alerts based on your profile.
Platform Improvement
Aggregated, anonymised usage data helps us improve features, fix bugs, and enhance user experience.
Legal Compliance
We process certain data to comply with POPIA, the Employment Equity Act, and other applicable South African legislation.
Security & Fraud Prevention
We use data to detect suspicious activity, prevent fraud, and protect the integrity of the platform.
Employer Connections
Your professional profile is shared with employers only when you apply for a position or explicitly consent.
5. Data Security
We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
Password Hashing
All passwords are hashed using bcrypt — we never store plain-text passwords.
Prepared Statements
All database queries use prepared statements to prevent SQL injection attacks.
Session Security
Secure, same-site session handling with CSRF token protection on all forms.
File Access Control
Sensitive files (.env, .sql, logs) are blocked from public access via server rules.
Email Verification
New accounts require email verification before access is granted.
Error Suppression
Error details are never exposed to end users in production — logged securely server-side only.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
7. Your Rights Under POPIA
As a data subject under the Protection of Personal Information Act, you have the following rights:
Right to Access
Request a copy of the personal information we hold about you.
Right to Correct
Request correction of inaccurate or incomplete personal information.
Right to Delete
Request deletion of your personal information, subject to legal retention requirements.
Right to Object
Object to the processing of your personal information for specific purposes.
Right to Portability
Request your data in a structured, machine-readable format.
Right to Withdraw Consent
Withdraw consent for processing at any time, without affecting prior lawful processing.
How to Exercise Your Rights
To exercise any of the above rights, contact our Information Officer:
- Email: privacy@skillsportal.elidz.co.za
- Subject line: "POPIA Data Request — [Your Full Name]"
- Response time: Within 30 days of receipt
We will acknowledge your request within 3 business days and resolve it within 30 days as required by POPIA.
9. Children's Privacy
The ELIDZ Skills Portal is intended for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Send an email notification to registered users
- Display a prominent notice on the Portal
Your continued use of the Portal after changes are posted constitutes your acceptance of the updated policy.
11. Contact & Information Officer
If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:
Information Officer
ELIDZ Skills Portal
East London Industrial Development Zone
Privacy Enquiries
General Support
Address
ELIDZ Industrial Park
East London, Eastern Cape
South Africa
Phone
+27 (0) 43 702 8200
Business Hours
Monday – Friday
08:00 – 17:00 SAST
www.justice.gov.za/inforeg | inforeg@justice.gov.za
Your Privacy Matters
By using the ELIDZ Skills Portal, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described.